Reporting to the Global Commercial Operations Director, Commercial Manager will play a pivotal role in ensuring the financial success of the organization by effectively managing margin control, contract compliance, RFP/RFI and pricing strategies for the company’s Malaysia business.

Leadership:

  • Lead and develop a high performing team of Internal Account Managers and Bid Specialists.
  • Implement Commercial strategy collaborating with the Global Commercial Operations Director.
  • Develop and maintain strong working relationships with multiple and cross-functional project teams.

Margin Management and Control:

  • Implement controls and measures to maintain and optimize gross margins across all product lines within the factory, while meeting quality standards.
  • Analyze and report on gross margin performance, providing recommendations for improvement.
  • Monitor and analyze cost structures to identify areas for improvement and cost reduction.

Contract and SLA Adherence:

  • Participate in the development, negotiation, and execution of contracts and Service Level Agreements (SLAs).
  • Ensure compliance with contractual obligations and identify opportunities to enhance contract terms.
  • Track and record all non-adherence recovery elements.

Estimating, Costing, and Pricing:

  • Lead the estimating and costing processes for the Malaysia factory to provide competitive pricing for products and services.
  • Collaborate with cross-functional teams to develop pricing strategies that align with market trends and company goals.
  • Work closely with sales teams to develop customized commercial proposals that drive revenue growth.

Cost Recovery and Price Increase Implementation:

  • Execute programs to recover costs and implement price increases in response to market dynamics.
  • Collaborate with sales and marketing teams to communicate pricing changes effectively to clients.

The Person

  • Proven experience in commercial management roles within the contract manufacturing industry, specifically in Pharmaceutical, Med Tech, Medical Device, Ortho, or Drug Delivery markets.
  • Strong financial acumen and analytical skills.
  • Excellent negotiation and contract management abilities.
  • Effective communication and leadership skills.
  • Should be creative in generating new business opportunities, including new partnerships and supplier relationships to maximize growth opportunities.
  • Self-motivated team player with a proactive approach to problem-solving and a commitment to delivering high-quality results.
  • Ability to work independently with minimal supervision, as well as collaboratively within cross-functional teams.
  • Flexibility to adapt to changing priorities, deadlines, and client requirements.

Qualifications

  • Bachelor’s degree in Business, Engineering, Supply Chain Management, or a related field.
  • Advanced degree or relevant certifications preferred.
  • MBA is desirable.
  • Highly proficient in data analytics & Excel.
  • Proficiency in MS Office suite, CRM software, and bid management tools.
  • Experience with ERP systems (e.g., SAP, QAD) is a plus.
  • Strong understanding of contract manufacturing processes, technical specifications, and regulatory requirements within the orthopedic, pharmaceutical, or medical device sectors.
  • Detail-oriented with strong organizational skills.
  • Advanced English in speaking and writing.

Location:

The role is Hybrid with a minimum of 3 days on site at the SteriPack Malaysia site.

Join us in our mission to make a positive impact on healthcare through innovation and excellence in manufacturing. If you are a motivated professional with a passion for commercial management and a desire to thrive in a dynamic and rewarding environment, we want to hear from you!